Client Manager

A growing accountancy firm in Bury St Edmunds is seeking a confident and organised Client Manager to take responsibility for leading teams, coordinating client activity and ensuring operational excellence. This is a great opportunity for someone who enjoys a varied workload and wants to play a key role in shaping a busy practice.

The Client Manager will oversee daily operations, support employee performance, and collaborate with senior leadership to streamline processes and encourage long-term growth. You will also act as a trusted contact for clients, helping to deliver a consistently high standard of service.

Responsibilities:

• Guide and mentor team members, overseeing task allocation, skills development and regular feedback.
• Review and refine internal workflows to improve efficiency and client satisfaction.
• Handle client communication, ensuring queries are addressed quickly and professionally.
• Contribute to planning, compliance work and wider business initiatives alongside senior leaders.
• Monitor adherence to relevant regulations and industry requirements.

Benefits:

• 25 days’ annual leave plus bank holidays
• Ongoing CPD and training
• Flexible hybrid working
• Enhanced maternity scheme
• Income protection for long-term illness.
• Life assurance policy
• Study support and professional memberships
• Health cash plan
• Enhanced sick pay.
• Wellbeing programme
• Regular social events

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