Salary £33,119 - £35,570 (per annum) Salary Band £30,001 to £40,000 Post Type Permanent Hours Per Week Full time
Categories Housing
Directorate N/A Published Date 09/09/2026 Closing Date 27/09/2026
The role involves managing a caseload of homeless households and rough sleepers, investigating homelessness applications, arranging temporary accommodation where required, and supporting individuals to access and sustain suitable long-term housing.
You will work closely with outreach services, landlords, partner agencies and support providers. You will also help deliver homelessness prevention initiatives, undertake street outreach activity, and ensure compliance with homelessness legislation and national rough sleeping objectives.
The client group includes some of the most vulnerable members of the community, including people who are sleeping rough, at imminent risk of homelessness, or experiencing multiple and complex needs. Many individuals present with a combination of mental ill health, substance misuse, physical health conditions, trauma, domestic abuse, offending histories, or long‑term exclusion from services, making them particularly vulnerable to harm, exploitation and repeat homelessness. The role requires a compassionate, persistent and person‑centred approach to help people overcome barriers, access support services, and achieve sustainable housing outcomes.
For detailed information on this role, please refer to the Role Profile and Person Specification.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
The role involves managing a caseload of homeless households and rough sleepers, investigating homelessness applications, arranging temporary accommodation where required, and supporting individuals to access and sustain suitable long-term housing.
You will work closely with outreach services, landlords, partner agencies and support providers. You will also help deliver homelessness prevention initiatives, undertake street outreach activity, and ensure compliance with homelessness legislation and national rough sleeping objectives.
The client group includes some of the most vulnerable members of the community, including people who are sleeping rough, at imminent risk of homelessness, or experiencing multiple and complex needs. Many individuals present with a combination of mental ill health, substance misuse, physical health conditions, trauma, domestic abuse, offending histories, or long‑term exclusion from services, making them particularly vulnerable to harm, exploitation and repeat homelessness. The role requires a compassionate, persistent and person‑centred approach to help people overcome barriers, access support services, and achieve sustainable housing outcomes.
For detailed information on this role, please refer to the Role Profile and Person Specification.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
General Information for Applicants:
For a further informal discussion and any queries around the role profile and jobs itself please contact Housing Options Team Leaders, Suzanne Jenkinson, Mark Jeffery or Anna Ginsberg on .
If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on or .
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You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
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Are you passionate about supporting people experiencing homelessness to make positive changes and move towards a safer, more stable future?
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