People Services Lead

Artis HR are seeking a People Services Lead to oversee the delivery of people services within a large organisation, combining team leadership and broad HR oversight with involvement in an ongoing transformation programme.

The role

You'll lead a team supporting managers and employees across the wider employee lifecycle, ensuring day-to-day HR activity runs smoothly while helping evolve the way services are delivered.

Working alongside colleagues across the People function, you'll contribute to a programme of transformation, helping embed improved processes, strengthen collaboration and support new ways of working.

Key responsibilities

• Lead and develop a team responsible for delivering people support across the business.
• Oversee the delivery of generalist HR services, ensuring managers and employees receive consistent and effective support.
• Provide direction on employee relations, performance management, organisational change and wider employee lifecycle matters.
• Work with senior stakeholders to understand business needs and ensure the People function is aligned with organisational priorities.
• Play an active role in an ongoing transformation programme, supporting the implementation of improved processes and service delivery.
• Partner with specialist HR teams across areas such as Reward, Talent and Organisational Effectiveness.
• Review existing ways of working, identifying opportunities to improve efficiency, consistency and the employee experience.
• Use feedback and operational insights to identify service improvements and support effective decision-making.

About you

You’ll be an established HR leader who can balance operational delivery with broader business priorities and continuous improvement.

You’ll ideally bring:

• Experience leading an HR, People Partnering or People Services team.
• Broad generalist HR knowledge across the employee lifecycle, including employee relations.
• Experience working with senior stakeholders in a complex organisation.
• An ability to lead teams through change and maintain effective service delivery.
• Experience contributing to projects, process improvements or transformation initiatives.
• Strong communication, influencing and organisational skills.
• A collaborative, commercially aware approach and the ability to see the bigger picture.

This is an opportunity to take on a broad People leadership role, combining team management, operational oversight and transformation within an established organisation.

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