Contracts Manager

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Opportunity

Salesforce is seeking a high-performing, tech-savvy Contracts Manager to join our growing Public Sector Legal team. In this high-visibility role, you will lead the management of government contracts, including fulfillment of required reports and documents, coordinating compliance requirements and negotiating modifications, Statements of Work (SOWs), and other related agreements.

Serving as the primary liaison between Salesforce and Government Contract Managers, you will play a strategic role in advising internal business leaders, managing contractual risk, and scaling our public sector business—with a primary focus on driving direct government contract compliance.

What You’ll Actually Be Doing

Contract Management & Execution

• Lead the end-to-end lifecycle of government contracts, ensuring strict compliance with Procurement Act 2023 and other applicable government specific regulations and policies, and internal corporate policies (e.g., revenue recognition, pricing rules, and approval matrixes).
• Manage contract execution and other contract management activities.
• Coordinate with other teams on activities related to order conversions, pricing verifications,
• Collaborate with Accounts Payable/Receivable regarding contract invoicing, payments, and administrative systems.

Strategic Alignment & Cross-Functional Collaboration

• Partner closely with Legal and Deal Strategy teams to maintain product/pricing catalogues and resolve contract performance issues with Ministry, Council, or Department contract managers.
• Guide internal stakeholders on public sector procurement, proactively identifying contractual, regulatory, compliance, and financial risks while implementing effective mitigation strategies.
• Evaluate existing corporate agreements to identify operational bottlenecks and propose scalable, strategic solutions.

Enablement & Operational Excellence

• Act as a Subject Matter Expert (SME), delivering high-value training to internal teams on public sector procurement processes and best practices.
• Drive continuous process improvements, optimising legal workflows, contracting tools, and governance strategies.

You’re Our Person If…

• Experience: 7–10+ years of combined experience managing government contracts within the public sector or a commercial tech/software entity.
• Regulatory Expertise: Operational knowledge of:
• Procurement Act 2023 and Procurement Regulations 2024, including associated statutory guidance, procurement procedures and PPNs;
• Government Commercial Agency (GCA) agreements and frameworks, including G-Cloud, Digital Outcomes and Specialists (DOS), Back Office Software 2 (BOS2) and other relevant technology, cloud and SaaS procurement routes;
• Government standard contracts, including the Model Services Contract (MSC), Mid-Tier Contract and Short Form Contract;
• Government commercial, digital and technology policies and guidance, including relevant Playbooks and the Technology Code of Practice.
• Government security, cyber and national security requirements, including the National Security and Investment Act 2021.
• Other legislation, regulations, policy and guidance relevant to central government technology and SaaS procurements.
• Industry Focus: Proven expertise in Software-as-a-Service (SaaS) and professional services contracting.
• Financial Oversight: Strong background in government financial workflows, including pricing structures, invoicing, and systems administration.
• National Security & Compliance: Practical knowledge of compliance, governance, and security considerations relevant to Government Security Classifications (GSC).
• Business Acumen: Exceptional judgement with the ability to assess risk magnitude in a fast-paced commercial environment.
• Relationship Builder: Proven track record of cultivating trust with internal clients, cross-functional partners, and government contracting personnel.
• Adaptability: Thrives in a dynamic, high-growth, and rapidly evolving landscape.
• Integrity: Uncompromising ethical standards aligned with a values-driven corporate culture.

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