Lifecycle & Retention Growth Manager

London Source: WhatJobs
See advert for pay

The Financial Times is looking for a Customer Experience & Lifecycle specialist to own retention and customer value programmes across B2C audiences. You will translate strategy into clear plans for Cancel-Save, Winback, renewals, Step Up, upsell and cross-sell, using insights to reduce cancellations and grow average revenue per user (ARPU).

You will collaborate with Consumer Engagement, Data & Analytics, Pricing & Propositions, Marketing Automation, Product & Technology and Customer Care to

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.