An exciting opportunity has arisen with a leading global consumer technology business for a Performance Insights & Reporting Manager to join a high-profile European digital commerce operation.
This role sits within a Centre of Excellence supporting multiple European markets and is responsible for driving operational performance reporting, insight generation, reporting governance, and continuous improvement across digital delivery teams.
Key Responsibilities
Own and evolve operational performance reporting across multiple workstreams
Define reporting requirements, metric definitions, and calculation logic
Validate AI-generated reports and insights before executive distribution
Analyse operational performance data, identify trends, and provide root-cause analysis
Lead reporting enhancements and automation initiatives
Create clear, decision-ready insights and presentations for senior leadership
Partner with operational, governance, analytics, and market stakeholders across Europe
Skill Requirements
Must have a minimum 5 years in project / programme management and at least 3 years in analytics, performance reporting or business intelligence (experience may overlap), ideally gained in a multi-market or digital operations environment.
Insight Generation Capability – Ability to move beyond raw data analysis and generate actionable operational insights that highlight performance drivers, risks, and improvement opportunities.
Data Storytelling & Insight Communication – Ability to translate analytical findings into clear and structured insights that leadership and operational teams can easily understand and act upon.
Advanced Presentation Skills – Strong PowerPoint capability to present operational performance insights and analytical findings to leadership.
Advanced Excel, PowerPoint, JIRA, and Confluence skills
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