Harvey is hiring a Global CX Workforce Manager to build and own the workforce-planning function for our 24/7, multi-region support organization. You will translate growth into forecasts, staffing plans, and schedules while protecting service quality.
You’ll establish models and cadence, partner with regional leaders, and drive scalable capacity decisions across regions, considering AI and automation impacts to improve throughput and customer satisfaction.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
London
Harvey is hiring a Global CX Workforce Manager to build and own the workforce-planning function for our 24/7, multi-region support organization.
London
At Harvey, we’re transforming how legal and professional services operate.
London
At Harvey, we’re transforming how legal and professional services operate.
Manchester
At Melio, we’re here to supercharge small businesses.
London
Experteer Overview In this role you will shape and deliver the global A&A strategy for the EMEA region, partnering with GIB A&A leadership, regional…
London
Experteer Overview In this role you will shape and deliver the global A&A strategy for the EMEA region, partnering with GIB A&A leadership, regional…
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.