Microsoft D365 Architect

Role: Microsoft D365 Architect

Location: London

Salary: Competitive salary and package dependant on experience

Career Level: Manager (CL7)

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance, which requires 5 years continuous UK address history at the point of application.

About the Role

Accenture's Microsoft Business Group (MBG) UK is seeking an experienced Microsoft Power Platform Delivery Manager at Level 7 to lead the end-to-end delivery of complex Power Platform engagements across our UK client portfolio. Operating at the intersection of technology delivery and client account management, you will be responsible for driving successful outcomes on high-value Microsoft Power Platform, D365, and AI Copilot programmes while building and developing high-performing delivery teams.

This is a senior individual contributor and people‑leadership role within the MBG UK delivery capability, requiring deep technical fluency in Microsoft Power Platform combined with strong commercial acumen, stakeholder management experience, and a track record of delivering large-scale digital transformation programmes for enterprise clients.

As a D365 Architect you will:

• Design end-to-end Microsoft Dynamics 365 solutions aligned with business and technology strategy.
• Lead architecture across D365 applications such as Finance & Operations, Customer Engagement, Sales, Customer Service and Supply Chain, as relevant.
• Define integration, data migration, security and extensibility strategies.
• Leverage Power Platform, Dataverse, Azure and Microsoft integration services to deliver modern solutions.
• Provide technical leadership across implementation and transformation programmes.
• Conduct architecture reviews and ensure adherence to Microsoft and enterprise best practices.
• Lead and mentor technical teams and work closely with functional consultants.
• Engage with senior client stakeholders and support solution shaping, proposals and pre‑sales activities

Client & Stakeholder Management

• Act as the primary senior point of contact for client stakeholders up to C‑suite level, building trusted advisor relationships
• Lead executive‑level steering committees, programme boards, and client workshops
• Manage client expectations through transparent communication, proactive risk management, and timely escalation
• Support business development activities including proposition development, bid responses, and solution design for new opportunities
• Contribute to account growth by identifying and qualifying expansion opportunities within existing engagements

Team Leadership & Capability Building

• Lead, mentor, and develop delivery teams of 10–30+ comprising Accenture, Avanade, and client‑side resources
• Define resource plans, manage onboarding, and maintain appropriate team structures across onshore, nearshore, and offshore models
• Champion a culture of delivery excellence, continuous improvement, and psychological safety within delivery teams
• Collaborate with Microsoft CSU, ATU, and STU counterparts to align delivery activities with Microsoft account strategy
• Support capability development across the MBG UK practice through knowledge sharing, coaching, and contribution to internal communities of practice

Commercial & Financial Management

• Own programme P&L including revenue recognition, margin management, and cost forecasting
• Manage change control processes including scope management, commercial variations, and contract adherence
• Contribute to qualified pipeline development in line with MBG UK
• Ensure compliance with Accenture's contractual, legal, and commercial governance requirements

Technical Oversight

• Provide architectural oversight and technical governance across Power Platform solution delivery
• Ensure alignment with Microsoft best practices for Power Platform CoE, ALM, security, and governance
• Oversee integration design across D365, M365 and third‑party systems via Power Platform and custom connectors
• Champion AI Copilot and Copilot Studio adoption within client engagements, aligned to MBG's AI Copilot go‑to‑market
• Maintain awareness of the Microsoft Power Platform roadmap and translate emerging capabilities into client value propositions

Skills that will make you successful in this role:Delivery & Programme Management

• Experience of technology delivery on Microsoft Power Platform or D365 programmes
• Proven track record managing complex, multi‑workstream programmes for enterprise clients in regulated industries
• Strong command of both Agile (Scrum, SAFe) and waterfall/hybrid delivery methodologies
• Experience managing distributed delivery teams across onshore, nearshore, and offshore models
• Formal project/programme management certification: PMP, PRINCE2 Practitioner, or MSP Practitioner

Microsoft Power Platform Expertise

• Experience in enterprise applications/technology, with strong Microsoft Dynamics 365 expertise.
• Proven experience as a D365 Solution/Technical Architect.
• Strong knowledge of D365 architecture, integrations, security and data migration.
• Experience with Power Platform, Dataverse and Azure.
• Strong understanding of cloud‑based enterprise architecture and integration patterns.
• Experience leading technical teams and complex transformation programmes.
• Excellent client‑facing communication and stakeholder‑management skills.
• Relevant Microsoft Dynamics 365 certifications are desirable

Commercial & Consulting

• Experience in a consulting, SI, or managed services environment
• Demonstrated ability to manage commercial relationships, including contract negotiation, change control, and scope management
• Experience contributing to bid responses, client proposals, and solution architecture documents
• Strong business acumen with ability to articulate technology ROI and business value to non‑technical stakeholders

What will set you apart:

• Experience working within or alongside Microsoft ATU, STU, or CSU account teams
• Experience in Financial Services, Insurance, or Public Sector verticals in the UK

Required Certifications

Certification Context

• AB-100 : as the architect-level capstone — covering agentic AI, Copilot Studio, Microsoft Foundry, and D365 solution design

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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