UK CX Manager — Lead, Coach & Elevate Support

TodayTix Group in London is seeking a proactive CX Support Manager to oversee the UK Customer Experience team, bridging London and NYC leads. The role focuses on team performance, translating CX strategy into day-to-day operations and guiding Leads and Agents.

You'll partner with Ops, Product, and Data to push AI and automation while maintaining queue visibility. This is a full-time role based in London with in-office days and flexible scheduling.

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