Senior Salesforce Service Designer: End-to-End Services

Ofgem is seeking a Senior Service Designer (Salesforce) to lead the design of end-to-end Salesforce-enabled services within the Digital, Data and Security Services directorate. You will shape service journeys and interactions, working across multidisciplinary teams to ensure user needs are met while balancing technical constraints and priorities.

This senior role requires extensive experience in service design, user-centered approaches, and the ability to influence across complex delivery

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