Brio Digital is searching for an experienced Lead Content Designer to join our client's team on a contract basis (outside IR35). You will lead content design on a Central Government programme via a delivery partner, setting standards and guiding a multidisciplinary team to deliver clear, accessible, user-centred services.
What you'll do as a Lead Content Designer
Lead the content design approach across the programme, setting direction, standards and ways of working.
Mentor and quality-assure the work of content designers, running content crits and pair-writing sessions.
Work closely with user researchers, service designers, interaction designers and product managers to shape end-to-end services.
Use research and data to identify user needs and continually improve content.
Make sure content meets the GOV.UK style guide, GDS Service Standard and accessibility requirements (WCAG 2.2 AA).
Represent content design in service assessments and with senior stakeholders, and challenge decisions constructively where needed.
What we're looking for in a Lead Content Designer
Proven experience as a Lead or Senior Content Designer within Central Government or the wider public sector.
Track record of taking services through GDS service assessments (Alpha, Beta or Live).
Experience leading and developing content designers in agile, multidisciplinary teams.
Expert writing and editing skills, with the ability to simplify complex policy and legislation into plain English.
Strong knowledge of accessibility standards and inclusive design.
Experience with content management systems and the GOV.UK Design System.
Confident stakeholder management, including with policy and legal teams.
Bonus points if you have
Experience with Figma, Mural or prototyping tools.
Experience of content strategy or information architecture at programme level.
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