CDW is seeking a Service Delivery Manager to govern managed services, ensuring alignment with contractual scope, SLAs, and business outcomes across assigned customers. The role blends financial accountability, service performance management, and customer leadership to deliver a high-quality customer experience.
You will lead governance forums, drive continuous improvement, and coordinate across internal teams to ensure timely, compliant service delivery.
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Peterborough
CDW is seeking a Service Delivery Manager to govern managed services, ensuring delivery aligns with contract specs, SLAs, and business outcomes.
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