SAP Manager

Birmingham Source: WhatJobs
See advert for pay

Salary: Competitive + Full Benefits Package

About the Role:

We are supporting a leading professional services organisation undergoing a major digital transformation, seeking an experienced SAP Service Delivery Manager to lead the operational stability, optimisation, and ongoing evolution of a complex SAP S/4HANA environment.

This role is responsible for ensuring high-quality day-to-day SAP service delivery, managing incident and change demand, overseeing enhancements, and supporting strategic transformation initiatives including readiness for SAP RISE.

You will lead a team of SAP analysts and developers, driving performance, accountability, and continuous improvement across the estate.

Key Responsibilities:

  • Lead, coach, and manage a team of SAP specialists across BAU and project delivery
  • Allocate resources across support, enhancements, audits, and transformation workstreams
  • Own end-to-end SAP S/4HANA service availability, performance, and stability
  • Oversee month-end, year-end, and critical business cycle support activities
  • Manage vendor relationships including AMS, hosting providers, and auditors
  • Ensure robust technical documentation across system landscapes and integrations
  • Prioritise configuration changes, enhancements, fixes, and transport management
  • Govern change and release processes in line with CAB procedures
  • Support system health management including upgrades, patching, and performance tuningDrive cross-functional collaboration across Finance, HR, MM, Integration, and Basis areas

Candidate Profile:

We are looking for an experienced SAP leader who thrives in complex, regulated environments and can balance operational excellence with strategic delivery.

You will bring:

  • Proven experience managing SAP teams in enterprise environments
  • Strong operational understanding of SAP S/4HANA (on-prem)
  • Experience across FICO and HCM modules
  • Background in high-availability, audit-heavy environments
  • Strong stakeholder management and leadership capability
  • Ability to prioritise across competing business and technical demands

Technical Skills:

  • SAP FICO & HCM
  • SAP integrations (PI/PO or equivalent middleware)
  • User access / authorisations / workflows
  • Transport and release management (CAB processes)
  • ITIL-aligned service management frameworks

What Our Client Offers:

  • Competitive salary and benefits package
  • Flexible hybrid working model
  • Strong focus on professional development and career progression
  • Collaborative and supportive team culture
  • Opportunity to contribute to a major SAP transformation programme
  • Exposure to enterprise-scale systems and strategic initiatives

About Us:

We are a recruitment partner specialising in mid to senior-level appointments across Technology, Digital, and Enterprise Systems. We work closely with leading organisations to connect high-impact talent with roles that drive transformation, innovation, and long-term growth.

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