Account Manager

This role is part of ONEHealth Communications, a subsidiary of M3 Inc., which is a specialist Healthcare Communications agency working in partnership with our clients to deliver end-to-end marketing services across three key areas of Media Buying, Creative and Content and Email, currently employing a team of 32. This is supported by Data4NHS, providing one of the largest GDPR compliant email databases of Healthcare Professionals (HCP) in the UK.

About the Business Division

Job Description

We are searching for an experienced Account Manager, who will be responsible for managing projects across multiple client accounts and maintaining these relationships. The Account Manager will be responsible for the day-to-day management of all projects from commencement to completion within the client accounts to which they are assigned. The ideal candidate would be proven at delivering digital projects and campaigns.

This is a hybrid role and will require 1-2 days per month in the London office.

Responsibilities

A pivotal role in the agency team delivering campaigns for healthcare clients
Manage the day-to-day relationship with clients and proactively spot new opportunities for clients
Ownership of discrete accounts and projects under the guidance of an Account Director, translate briefs into action, monitor progress and ensure delivery of desired results
Understand clients’ business sectors and closely monitor competitors
Provide recommendations to optimise campaigns based on analysis of performance
Manage Veeva PromoMats approval process where appropriate on behalf of clients

Qualifications

Experience in a healthcare agency delivering content projects and multi-channel communication solutions
Experience in Healthcare (POM & consumer) essential
Proactive and highly organised, with excellent project management skills and a proven ability to multi-taskA creative and analytical mind, with a proven ability to interpret large amounts of information
Excellent interpersonal, verbal and written communication skills
Experience with pharma approval software systems desired, Veeva PromoMats experience would be of benefit
Ability to work both on own initiative and as part of a team
High level customer relationship management skills with a proven ability to develop and maintain customer relationships
Life sciences degree is desirable

Additional Information

About M3 EU

M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

Benefits

25 days annual leave
Participation in a company bonus scheme linked to personal and company performance
Group Life Cover 4x salary
Pension 4%/4% employee/employer contributions
Vitality medical after probation
Staff discount scheme
Discounted gym membership

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