Novuna is seeking a Customer Experience Lead to translate insights into measurable improvements across customer journeys. You’ll shape strategy, drive business results and work with a small team to deliver meaningful change.
You’ll collaborate across functions, champion digital tools, and ensure an exceptional customer experience at every touchpoint. Hybrid role with flexible working, a strong bonus scheme and wellbeing benefits.
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Full job description from WhatJobs. Apply for this role →
London
Lead the design, delivery, and continuous optimisation of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support).
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