Service Design & Transition Lead

Redhill Source: WhatJobs
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Gattaca is seeking a Service Design Manager to define and implement the service design and transition approach for a large-scale revenue collection and ticketing programme. You will lead end-to-end service design activities across the full service lifecycle, ensuring governance, compliance, and minimal live impact.

The role requires strong stakeholder management, ITIL/ISO 20000 knowledge, and proven experience in complex IT programmes with multi-supplier interfaces.

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