Loyalty Messaging Product Lead

London Source: WhatJobs
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Expedia Group is seeking a Senior Product Manager for Loyalty to own how loyalty value is communicated across the member journey, from pre-trip discovery through shopping, booking, and post-trip engagement, with a focus on BEX and scalable narratives across brands.

You will partner with TEaL, XD, Loyalty Tech, and other product teams to translate a complex loyalty program into simple, compelling narratives, measure understanding and activation, and iterate using AI-driven approaches that improve

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