Systems Training Specialist

Contract | Civic Recruitment Limited | United Kingdom

Posted On 30/09/2026

Job Information

Interim & Executive Management

City Sutton

Province Sutton

Postal Code SM1

Job Description

Systems Training Specialist – 3 Month Contract

? Contract: 3 Month Contract

? Working Pattern: Hybrid Working

1 Day Per Month On-Site Until Delivery Phase

---

Summary

Sutton Council is on the lookout for a skilled Systems Training Specialist to play a pivotal role in the rollout of a significant Adult Social Care systems initiative. The ideal candidate will have recent experience with Mosaic Adult Social Care training and will be instrumental in crafting, developing, and executing a robust training programme. Responsibilities include creating training materials, formulating a training plan, establishing a Google-based training microsite, and conducting end-user training for Adult Social Care services. This position is crucial for ensuring business readiness, fostering user adoption, and facilitating a smooth implementation across the council.

---

Key Responsibilities

• Formulate and execute a comprehensive training strategy for Adult Social Care users.
• Perform training needs assessments to identify learning requirements.
• Develop detailed training plans aligned with project milestones and delivery goals.
• Support activities that promote business readiness and user adoption.
• Design engaging, user-centric training materials and documentation.
• Develop:
• User Guides
• Quick Reference Guides
• Process Maps
• Training Presentations
• Supporting Learning Resources
• Ensure all materials accurately reflect Adult Social Care processes and Mosaic functionality.

Google Training Microsite

• Design, implement, and manage a Google-based training microsite.
• Organize and upload training resources and documentation.
• Create an accessible knowledge hub for end users.
• Ensure materials are current and easily accessible.

Training Delivery

• Conduct Mosaic system training for Adult Social Care staff and stakeholders.
• Lead workshops, system demonstrations, and training sessions.
• Offer post-training support and guidance to users.
• Evaluate training effectiveness and identify additional support needs.

Stakeholder Engagement

• Collaborate closely with project teams, managers, and operational staff.
• Support organizational change and system adoption initiatives.
• Build and maintain positive relationships with key stakeholders.
• Provide regular updates on training progress and delivery.

---

Requirements

Requirements:

• Experience in developing and delivering systems training programmes.
• Proficiency in producing:
• Training Plans
• User Guides
• Learning Materials
• Process Documentation
• Reference Materials
• Experience in building and maintaining Google Sites / Google Microsites .
• Strong understanding of Adult Social Care processes and workflows.
• Excellent presentation, facilitation, and communication skills.
• Experience in supporting system implementation, transformation, or change projects.
• Ability to translate technical system functionality into user-friendly training content.
• Experience working within Local Authority Adult Social Care services.

---

• Experience supporting Mosaic implementations or upgrades.
• Digital learning or e-learning experience.
• Change management or business change experience.
• Project delivery experience within Local Government.

---

What's on Offer?

• 3 Month Contract
• Hybrid Working
• 1 Day Per Month On-Site Until Delivery Phase
• Bi-Weekly Pay
• Opportunity to lead a key training workstream within a major Adult Social Care programme.
• Ownership of training strategy, material development, microsite creation, and delivery.
• Work within a collaborative project environment driving successful system adoption.

---

Ideal for candidates with experience as a Systems Training Specialist, Mosaic Trainer, Adult Social Care Trainer, Systems Trainer, Digital Learning Specialist, Learning & Development Consultant, Business Change Trainer, Training Consultant, or Systems Implementation Trainer.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →