Cloud & MSP Operations Leader

Intercity Technology in the UK is seeking a senior leader to shape the Cloud & Managed IT function across our Birmingham and Meppershall sites. You will own service performance, customer outcomes and team capability, driving automation and shift-left improvements while aligning with a Microsoft-first strategy.

You’ll lead Cloud Operations, Tier 3 Operations and internal IT, with visibility across the business, and responsibility for budgets, partnerships and delivering a seamless, secure

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