Insurance Credit Controller – Outbound & KPI Focus

PIB Group is seeking a Credit Controller to join its busy team based in Retford. You will be responsible for collecting due and overdue monies on client insurance policies, including outbound calls where required to progress payments.

The role requires strong communication, numeracy and problem-solving skills, with a proactive approach to query management. You will collaborate with internal teams and external partners to ensure timely debt resolution and adherence to KPI targets.

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