Director, FS Customer Experience Transformation

A leading consulting firm in the United Kingdom is seeking a dynamic Director to expand their Financial Services business through Customer Experience Transformation initiatives. The ideal candidate will possess profound consulting experience, especially in the insurance sector, and have a solid track record of leading complex transformation programmes. This senior leadership position offers the opportunity to work with major clients, drive innovation in customer service, and foster high-performing teams within an inclusive culture that values employee well-being.
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