Outcome-Driven CS Manager, Managed Services

CDW is seeking a Customer Success Manager to own proactive engagement and retention across a portfolio of mid-tail accounts, aligning to customer outcomes, adoption, and renewal readiness. You will collaborate with Sales, Renewals and Service Delivery to drive value realization and a high-quality customer experience.

Required: experience managing a proactive, scalable customer cadence, identifying risks early, and maintaining renewal readiness.

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