Credit Controller

At Premiere Kitchens, we have been designing, manufacturing and supplying high-quality kitchens across the UK for over 30 years. Based at our site in Hardwicke, Gloucester, we are proud to employ local skilled people and to deliver cost-effective, design-led solutions tailored to our customers' needs.

We are looking for a competent Credit Controller to join the Premiere Kitchens Finance Team. This is a hands‑on role responsible for supporting the effective management of customer accounts, collecting overdue debts, resolving queries and ensuring the accurate administration of our ledgers.

Position Summary

As Credit Controller, you will play an important role in protecting cashflow, supporting positive customer relationships and helping the Finance Team provide accurate and timely financial information for the business. You will work closely with colleagues across Premiere Kitchens and report to the Finance Director.

Key Responsibilities

• Collect overdue debts through effective, professional communication with customers.
• Resolve customer account queries in a timely and accurate way.
• Complete daily cash posting and support accurate cash allocation.
• Raise invoices and credit notes as required.
• Open new customer accounts and maintain accurate customer records.
• Monitor customer credit limits and escalate concerns appropriately.
• Support accurate administration of the sales ledger and credit control processes.
• Work collaboratively with colleagues across Finance and the wider Premiere Kitchens team.
• Complete other finance administration and ad hoc tasks as required.

About you

We are looking for someone who is organised, accurate and confident communicating, primarily by telephone/Teams with customers and colleagues. You will be comfortable working independently, able to manage competing priorities and committed to providing a professional and helpful service.

• Relevant experience in a credit control or similar finance role.
• Excellent verbal and written communication skills, with a confident and professional telephone manner.
• Strong attention to detail and accurate data entry skills.
• Good organisational skills and the ability to prioritise work effectively.
• Ability to work under pressure and meet deadlines.
• Confidence using Microsoft Office packages, including Outlook, Word, Excel and Teams.
• Previous experience of Sage 500 would be helpful, but is not essential.
• Previous experience of Microsoft Dynamics Business Central would be beneficial.
• Any technical training and qualifications that demonstrate your Credit Control competency and understanding is beneficial
• Previous experience of operating a trade credit insurance policy would be beneficial

What can we offer you?

You will be joining a supportive business with a proud manufacturing heritage, a strong local presence and a focus on quality, service and continuous improvement. We value people who take pride in their work, bring energy to what they do, communicate openly, look for better ways of working, take accountability and embrace difference.

We welcome applications from candidates who are committed to delivering high standards and who want to make a positive contribution to Premiere Kitchens and the wider Markey Group.

Other Information

The role is offered on a part‑time basis, working 24 to 32 hours per week (FTE 40hrs); however, for internal candidates currently working full‑time, we would support this as a full‑time position.

We are offering a competitive salary.

Company Benefits

• Life Assurance (2x salary)
• Health Cash Plan
• Enhanced 5% Employer Pension Contributions
• Flexible Holidays
• Cycle-to-Work SchemeLi>Money‑Saving Programs
• Discounts on Markey Group products and services

We look forward to hearing from you!

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