CRM/AUDI/26 - CRM Executive

Could you give the best service to inbound and outbound customer calls?

Are you passionate about achieving realistic targets?

The ideal person will have/be:

Essential:

• Previous experience of a customer service environment.
• Proven track record of achieving targets in a busy environment.
• A strong working knowledge of computerised systems such as customer databases (experience of CDK would be advantageous)
• Demonstrate a professional and confident approach in dealing with both staff and customers.
• Ability to work as part of a team and the genuine desire to succeed.
• Have a flexible approach to working hours.

Desirable:

• At least 1 year experience of working in either a contact centre or a sales role.
• Previous experience of working in a similar role in the motor trade.

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