Dover Street Market is seeking an experienced trading manager to lead the commercial trading performance of the DSML E‑Shop, owning strategy, execution and results. As the senior trade lead, you will drive revenue growth, conversion and stock efficiency, working cross‑functionally with Merchandising, Marketing, Studio and Brand Partners in a fast‑paced luxury retail environment.
Key Responsibilities
Own total DSML E-Shop sales and trading performance, delivering agreed revenue and growth targets
Define and execute seasonal trading strategies to optimise conversion, AOV, sell‑through and stock efficiency
Lead weekly and monthly trading reviews, proactively managing in‑season risks and opportunities
Own sales and trade reporting, translating performance data into clear actions for senior stakeholders
On‑Site Trading & Execution
Oversee on‑site product presentation, visual merchandising and content standards in line with VMD and brand direction
Ensure timely delivery and prioritisation of new product, managing low‑stock and sold‑out lines commercially
Cross‑Functional Collaboration
Act as the senior trade partner across Merchandising, Marketing, Studio, Customer Service and Brand Partners
Work closely with Digital Marketing and the Paid Media agency to align spend and activation with trading priorities
Leadership & Continuous Improvement
Lead and develop a small on‑site e‑commerce team, setting clear commercial objectives and driving strong execution
Champion a culture of curiosity, accountability and continuous improvement
Support ad hoc projects aligned to the wider e‑commerce and business roadmap
The Ideal Candidate
6–8+ years’ experience in e‑commerce trading within a retail or luxury environment
Proven track record of owning and driving online sales performance
Strong commercial and analytical capability, with confidence turning insight into action
Naturally positive, energetic and motivating, with a presence that lifts teams and builds momentum
Experience working closely with performance marketing teams and agencies
Confident influencing senior stakeholders and external partners
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