Analytics-Driven Service Improvement Specialist

Sheffield Source: WhatJobs
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Goodlord is seeking an analytical Service Improvement Analyst to drive ongoing improvements in our support function from our Sheffield base. You will own the data behind our operations, analyze workflows, and design scalable, tech-forward solutions to elevate the customer experience.

In this hybrid role, you will leverage large data sets, Excel/Google Sheets dashboards, and cross-functional collaboration to implement changes that balance efficiency with excellent CX.

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