General Manager

Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores!

At Honi Poke , we’re all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine , our colourful home-made poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it’s our people who make the difference.

We’re looking for an experienced, passionate General Manager to take ownership of one of ourstores. As a General Manager, you’ll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You’re a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences . You’ll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That’s the way we bowl!

Key Responsibilities

• Lead your store to deliver exceptional standards in service, food quality, and consistency , ensuring every shift reflects the Honi Poke vibe.
• Manage day-to-day store operations , including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence.
• Recruit, train, coach, and develop a high-performing team , fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail.
• Maintain operational standards, compliance, and store environment , covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness.
• Enhance the customer experience and brand presence , acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke’s values and culture in every aspect of leadership.

What We Offer

• £33,000 – £36,000 per year , depending on experience
• Paid breaks: your time to rest matters
• Free meals every shift
• Exclusive team discounts for you, your friends & family
• Employee Assistance Programme: support for your wellbeing
• A vibrant, friendly team culture where positivity and growth go hand-in-hand

Who You Are

• Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal)
• Hands-on, strategic, and able to lead, inspire, and develop a high-performing team
• A people-focused leader , positive, reliable, and excellent at motivating others
• Passionate about fresh food, operational excellence, and outstanding customer experiences
• Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment

Bring your leadership, energy, and passion to Honi Poke and help us become the go-to poke destination while growing your career in hospitality management.

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