Senior Complaints Investigator (6‑Month Temp)

4Recruitment Services Ltd is recruiting a Complaints Resolution Officer for a 6-month temporary, full-time contract in Basildon. The role requires regular onsite work with travel across the borough.

You'll investigate complex housing complaints and manage Housing Ombudsman cases to resolution, ensuring fair, evidence-based responses. The ideal candidate will have solid Ombudsman experience, strong writing skills, and a thorough understanding of housing standards and legislation.

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