Compliance QA Analyst: Customer Interaction Monitoring

Evolution Money in Manchester City Centre is seeking a Compliance QA Analyst to monitor customer interactions across regulated products and data protection, ensuring outcomes are compliant and fair. You will report to the Compliance & Oversight Manager and assess calls, emails and other interactions against our framework to uphold high standards.

The role emphasizes second-line monitoring, coaching, and MI reporting, with opportunities to grow within Team Evo.

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