Senior CRM & Loyalty Manager (Hybrid London)

London Source: WhatJobs
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Derek Rose is seeking a CRM Manager to own customer engagement across the business. This newly established function builds on reporting, segmentation, and loyalty initiatives, with responsibility for personalisation that drives retention and lifetime value.

You will lead end-to-end CRM strategy, develop automated flows, and collaborate with Marketing, eCommerce, Retail and Client Experience to ensure consistent, data-led communications that elevate the brand experience.

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