Arcona Group Ltd. is seeking a proactive Service Desk Analyst to join our IT team. You will provide first-to-second line support for Windows, Office 365, printers and accounts, logging incidents, and working within our ITSM system to resolve issues.
With around 2 years in IT support or service desk, you will collaborate with experienced colleagues, follow security policies, and contribute to knowledge base improvements while developing through our apprenticeship programme.
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