Major Incident Lead (Hybrid)
Prudhoe
Giacom is seeking a Platform Operations professional to join the Incident & Change Team.
Giacom is seeking a Platform Operations professional to join the Incident & Change Team. You will manage major incidents across our trading platform, own incident and defect resolution, and work with stakeholders to drive root-cause analysis and post-mortems.
The role requires ITIL knowledge, SQL understanding, and experience with ITSM tools in Agile environments. The successful candidate will participate in a 24/7 on-call rota, contribute to knowledge bases, and help maintain platform stability
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Prudhoe
Giacom is seeking a Platform Operations professional to join the Incident & Change Team.
Ovingham
Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.
Ovingham
Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.
Prudhoe
Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.
Prudhoe
Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.
Ovingham
Giacom, a UK provider unifying Comms, Cloud, Hardware and Billing on one platform, seeks a Platform Operations professional.
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