Compliance Officer

Compliance Officer (Temporary Assignment)

Location: KPI Recruiting Headquarters, Stoke-on-Trent

Working Hours: Monday to Friday, 8:30am – 5:00pm

Contract Type: Temporary Assignment

Are you organised, detail-oriented and enjoy working in a fast-paced environment? Do you have a passion for administration, customer service and ensuring compliance standards are met?

KPI Recruiting is a leading recruitment agency with national coverage, supporting clients and candidates across a wide range of sectors, including industrial, driving, logistics, commercial and more.

We are looking for a Compliance Officer to join our Compliance Team at our KPI Recruiting Headquarters in Stoke-on-Trent. You will play a key role in ensuring candidates are fully compliant and ready to be placed into work, supporting our recruitment teams and helping us maintain high standards of regulatory and operational compliance.

We are ideally looking for someone with a customer service, administration or compliance background. The role involves communicating with candidates over the phone, completing essential checks, managing documentation and using a range of IT systems to ensure all compliance requirements are met.

What will your day-to-day duties include?

• Managing candidate applications and compliance documentation across multiple recruitment sectors.
• Conducting candidate pre-screening calls and gathering relevant information to support the compliance process.
• Working closely with recruitment consultants to ensure candidates meet the compliance requirements of our industrial, driving, logistics and commercial clients.
• Completing and maintaining right to work checks in line with current government guidelines.
• Checking driving licences, relevant qualifications, permits and other sector-specific documentation where required.
• Supporting the completion of DBS checks and other background checks relevant to client and role requirements.
• Requesting, monitoring and chasing candidate references as required.
• Ensuring candidate records are accurate, complete and up to date across internal systems.
• Reviewing documentation and identifying any missing or expired compliance requirements.
• Liaising with candidates, recruitment consultants and clients to resolve compliance queries and outstanding checks.
• Managing compliance deadlines and ensuring candidates are ready for work in a timely manner.
• Answering telephone calls and directing enquiries to the relevant team member.
• Supporting candidate registrations, including online registration forms and face-to-face registrations where required.
• Maintaining organised records, office paperwork and compliance documentation.
• Providing general administrative support to the Compliance Team and wider business as required.

What are we looking for from you?

• Previous experience in a customer service, administration, compliance or recruitment-related role.
• An understanding of compliance processes, legislation or regulatory requirements is desirable.
• Strong attention to detail and the ability to identify discrepancies or missing information.
• Excellent communication and interpersonal skills, both written and verbal.
• A confident and professional telephone manner.
• Ability to manage your own workload, prioritise tasks and meet deadlines.
• Strong IT, administrative and organisational skills.
• A proactive approach to problem-solving.
• Ability to work accurately in a fast-paced, target-driven environment.
• A positive attitude and the ability to work effectively as part of a team.
• Experience working with candidate documentation, driving licence checks or industry-specific compliance is advantageous.
• A full UK driving licence is preferred but not essential.

What can KPI Recruiting offer you?

• Routes for progression and opportunities to transition into other internal opportunities.
• A friendly and welcoming team environment.
• 25 days annual leave, plus bank holidays, and one day off for your birthday!
• Team outings and events, such as attending the races, engagement days, internal competitions and Christmas parties! – We love a celebration!
• Refer a friend scheme – earn some extra cash and work with your friends!
• Dress Down Fridays

Apply online today!

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