Customer Success Manager - Drive Adoption & Value

AlphaSense, a leading AI-driven market intelligence platform, is seeking a Customer Success Manager in London. You will partner with Account Managers to optimize the customer journey, focusing on adoption, value delivery, and strong ROI from day one.

You will monitor usage, guide onboarding, and work across Sales and Product teams to ensure client satisfaction. You will be in our London office 1x per week, collaborating with cross-functional teams to drive renewals and upsell opportunities while

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