Customer Delivery & Revenue Protection Lead

Tewkesbury Source: WhatJobs
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IDEMIA Secure Transactions, a division of IDEMIA Group, is seeking a Service Delivery Manager to own the servicing relationship with customers in the UK. The role involves acting as the first point of contact for BAU needs, supporting audits and compliance, and contributing to strategic roadmap activities including forecast and stock management.

You will build deep customer intimacy, manage escalations, and represent the Commercial team in customer conversations.

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