Production Reliability Lead

Complexio is seeking an experienced Operations Team Lead to own production across live customer systems. You’ll shape reliability, incident response, monitoring, and a culture of accountable ownership.

You’ll design robust processes, lead on-call rotations, and ensure safe production access and change coordination. In this hands-on leadership role, you’ll build a scalable operating model, foster strong runbooks, and drive continuous improvement across observability, MTTR, and incident prevention

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