Through-Life Systems Manager: Global Asset & SLA Lead

Jobtailor is seeking a Through-Life Support Lead to manage global service desk operations and sustainment for key SRT equipment. The role focuses on asset management, SLAs, and cross-country coordination with in-country teams and third parties.

You will oversee Zuper task management and Zendesk ticketing, drive improvements, report performance metrics, and provide strategic updates to senior management during weekly reviews.

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