Hybrid Service Desk Analyst — Live SLA-Driven IT Support

Source: WhatJobs
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Intelliscape Ltd in the United Kingdom is seeking a Service Desk Analyst to be the first point of contact for customers, diagnosing faults and resolving incidents across our transport technology platforms. You will help keep live services running smoothly and meet SLA targets with accurate updates.

This hybrid role is based in North Bristol with office presence two days a week. You will log, triage and own tickets through resolution, communicate clearly with customers, and support go-lives and

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