Motor Insurance Customer Care Team Lead - Hybrid

Gerrard White is seeking an experienced Motor Insurance Customer Care Team Leader to oversee the day-to-day operations of its frontline team in Rainham, Essex, on a hybrid pattern (four days in the office, one day from home).

You will lead, coach and motivate the team, ensuring high service standards and SLAs are met, while supporting sales and renewals opportunities and maintaining compliant processes.

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