Family Liaison Officer (FLO)

Build Trust With Families. Remove Barriers. Help Young People Thrive. At Miller House School, we know that supporting a young person often means supporting the people around them too. We're looking for a compassionate, proactive and resilient Family Liaison Officer to become a trusted link between our school, pupils and their families. You'll work with families who may be experiencing challenges, helping them access the right support, strengthen their relationship with school and overcome barriers that could be affecting their child's education, attendance or wellbeing. This is a varied and influential role combining family support, safeguarding, attendance, multi agency working and direct pupil support. You'll also act as a Deputy Designated Safeguarding Lead, making this an excellent opportunity for someone with strong safeguarding knowledge who wants to have a wider impact across a specialist school community. What You’ll Be Doing

• Act as a trusted point of contact for families, building positive relationships and identifying where additional support may be needed
• Support vulnerable families by signposting and referring to appropriate services and helping coordinate packages of support
• Work closely with external agencies including Social Care, Early Intervention Teams, Housing, NSPCC, YOS and Police
• Attend multi agency meetings and carry out home visits where required
• Build relationships with families before pupils join Miller House and encourage continued family involvement in learning and development
• Act as Deputy Designated Safeguarding Lead, responding to concerns, maintaining accurate records and supporting a strong safeguarding culture
• Work with the Pastoral Lead and Senior Leaders to address attendance, engagement and barriers to achievement
• Provide direct support to pupils, contributing to individual plans and helping develop confidence, independence, positive behaviour and engagement with learning

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