The successful candidate will manage a portfolio of residential rental properties, working closely with landlords, tenants, contractors and suppliers to ensure properties are well maintained, compliant and managed to a high standard.
Key Responsibilities
Manage a portfolio of residential rental properties
Act as the main point of contact for landlords and tenants
Manage tenant move-ins, checkouts, inventories and tenancy renewals
Coordinate property repairs and maintenance with contractors and suppliers
Arrange and carry out property inspections
Identify maintenance, repair and health and safety issues
Ensure properties meet current lettings legislation and compliance requirements
Monitor landlord compliance, including gas safety, electrical safety, EPCs and other required certificates
Monitor rental payments and follow up rent arrears where required
Provide landlords with regular updates regarding maintenance, compliance and property performance
Deal with tenant and landlord queries promptly and professionally
Manage end-of-tenancy processes, including accounts and deposit matters
Assist with deposit disputes where required
Maintain accurate property, tenancy and compliance records
Liaise with contractors and suppliers to ensure repairs are completed efficiently
Work closely with the wider lettings and property management team
Provide a high level of customer service to landlords and tenants
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