NCC Group is seeking a Service Delivery Manager to oversee a portfolio of cybersecurity service clients from its Manchester office. You will act as the primary contact, drive service reviews, and identify opportunities to improve contract value and client outcomes while coordinating with the account management team.
You will help ensure services are delivered to agreed SLAs, monitor usage, and maintain high levels of client satisfaction across our SOC and security operations offerings.
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London
We are seeking an experienced Service Delivery Manager to oversee end-to-end service operations for a retail client.
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