Service Designer

Service Designer – Public Sector Digital Transformation

Salary to £70,000

Location: Liverpool (3 days on‑site for first 6 months, then 2 days) + Hybrid

What You’ll Do

• You’ll lead service design across Discovery, Alpha, Beta and Live for a high‑impact national transformation.
• You’ll have autonomy over service blueprints, user journeys and ecosystem maps
• You’ll oversee co‑design workshops and turn user insights into service improvements.
• You’ll support GDS service assessments and champion user‑centred design.

What We Need

• Strong experience designing services in the UK public sector.
• Solid understanding of the GDS Service Standard.
• Confident working in complex, multi‑stakeholder environments.

If you’re passionate about designing services that make a real impact and thrive in complex environments, we’d love to hear from you.

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