Overview
Join the Manager, Account Management, Business Development role at RSSL . RSSL leads in scientific analysis, research, consultancy, and training for the food, pharmaceutical, and consumer goods industries, and serves its parent company Mondelez International.
Responsibilities
- Achieve the annual Life Science sales targets by maximising existing client upsell/cross-sell opportunities to current and additional worldwide client sites; develop the BD strategy with the Commercial Lead, and execute the strategy with the team
- Ensure service offerings and the commercial connection between RSSL and the client are customer- and industry-centric; seek new sales opportunities and lead with operations, marketing, and the wider commercial team to deliver a complete service offering
- Analyse, plan, and implement engagement with the target market; identify, prioritise, and lead sales growth; support the team through external events, client contact activity, and nurture client relationships and partnerships
- Manage major proposals, identify potential clients, track relationships, and close sales opportunities
- Act as the central point of contact for accounts and connect with operations and technical experts to maximise client opportunities
- Undertake regular tactical planning with territorial reviews; collaborate to build sales pipeline and automate CRM workflows
- Conduct horizon scanning (1-5 years) to identify new service offerings and determine market size and timing; develop the external client innovation funnel and seek funding approvals
- Engage in professional industry bodies; network and present findings to the commercial lead, technical and leadership teams; identify seminars/events to foster client relationships
Knowledge, Skills, Experience and Language Requirements
- Educated to degree or professional qualification standard within the pharmaceutical industry with GMP understanding
- Intermediate level for MS Office (Word, Excel and PowerPoint)
- Hands-on experience with CRM and laboratory reporting tools
- Proven communication and negotiation skills
- Strong analytical skills with the ability to create reports and conduct performance analyses supporting delivery of SLAs
- Project and people management experience; ability to manage multiple stakeholders and re-prioritise in changing environments
- Good communication and presentation skills; ability to adapt style to colleagues and translate departmental impacts across the business
- Process Management – ensure activities align with MDLZ policies and promote good practice
- Informing – keeps stakeholders updated; Peer Relationships – collaborative with internal and external partners
- Commercial experience in a sales management or senior BD/Account Management role
- Sales Team and Project Management experience; understanding of client contracts; direct client experience
- Fluent in English
More About This Role
In return for your commitment and enthusiasm, RSSL offers an attractive benefits package within a successful international business, including opportunities to learn and develop, a performance-related bonus scheme, contributory pension, life assurance, 27 days holiday (plus bank holidays, with option to buy 5 extra days), an Employee Assistance Programme, and a flexible benefits programme.
Job Details
- Job Type: Regular
- Employment type: Full-time
- Job function: Business Development and Sales
- Industries: Pharmaceutical Manufacturing
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