General Manager

Birmingham Source: WhatJobs

See advert for pay

About the Role:

We are recruiting a General Manager on behalf of Mayan Restaurant , a modern fine dining destination located in the heart of The Mailbox, Birmingham .

This is an excellent opportunity for an experienced hospitality leader to take full ownership of the restaurant’s daily operations, team performance, and guest experience.

The successful candidate will lead from the front, maintaining exceptional standards across service and operations while driving the overall performance and reputation of the business.

This role is ideal for someone with proven leadership experience within premium or fine dining environments who is passionate about delivering outstanding hospitality and building high-performing teams.

Key Responsibilities:

Lead the day-to-day operations of the restaurant, ensuring exceptional service and guest experience.
Maintain the highest standards across food quality, service delivery, cleanliness, and hospitality.
Oversee stock control, supplier relationships, and ordering processes.
Ensure full compliance with UK food safety, hygiene, and health regulations.
Manage and develop the full restaurant team including supervisors, servers, bartenders, and chefs.
Recruit, train, and mentor staff while building a positive and professional team culture.
Lead by example on the restaurant floor, maintaining high service standards at all times.

Performance & Commercial Management

Monitor restaurant performance including sales, labour costs, and operational efficiency.
Work closely with ownership to improve revenue, profitability, and overall business performance.
Handle guest feedback professionally and resolve issues quickly to maintain the restaurant’s reputation.

Candidate Profile:

We are looking for a confident and experienced hospitality professional who can lead a team, maintain exceptional service standards, and drive the success of a busy fine dining restaurant.

Key Requirements:

Minimum 3 years’ experience as a General Manager in a premium or fine dining restaurant.
Strong leadership and people management skills.
Excellent understanding of restaurant operations and service standards.
Good financial awareness including labour cost control and sales performance.
Strong organisational skills with the ability to manage a busy restaurant environment.
Excellent communication skills and a genuine passion for hospitality.

What Our Client Offers:

Performance-based bonus structure
Opportunity to lead a well-established restaurant in one of Birmingham’s prime dining destinations
A chance to shape the team culture and operational success of a respected hospitality venue