Mitel is seeking a Service Delivery Manager based in Greater London to ensure effective delivery of contracted services to customers. The role involves managing service performance, overseeing incident resolution, and driving service improvements. You will act as the primary contact for key customer accounts and collaborate with internal teams to ensure alignment with business needs.
The ideal candidate will have a customer-centric mindset, strong relationship management skills, and a foundation in ITIL practices. This full-time role may involve out-of-hours work as needed.
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Nottingham
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers.
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