Round-the-Clock Desktop Support Pro

A leading IT services provider in Watford is looking for a customer support representative to provide hardware, software, and network problem diagnosis via telephone. You will coordinate with internal support groups and manage vendor relationships effectively. The ideal candidate will possess excellent communication and customer handling skills, demonstrate resourcefulness, and be willing to learn new technologies. This position requires adaptability to a 24/7 work environment and the ability to acquire new information quickly.
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