Program Director- Banking Client Experience

Program Director- Banking Client Experience

Program Director- Banking Client Experience

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Location: Sheffield (3 days/week Onsite)

Duration: 6months+

Banking Client Experience Required

Job Overview:

We are seeking a strategic and delivery-focused Program Director to lead large-scale transformation initiatives within the banking sector, focusing on IT infrastructure modernization, application transformation, and digital enablement. The role demands an expert who has successfully managed multi-million-pound programs, working with diverse stakeholders, delivering complex change, and driving enterprise-level outcomes in highly regulated environments.

Key Responsibilities:

• Lead the end-to-end delivery of major transformation programs across infrastructure, cloud migration, and application modernization.
• Drive program strategy, planning, governance, and risk management aligned to business goals and regulatory compliance.
• Collaborate with CIOs, business heads, and senior stakeholders to define transformation roadmaps and key deliverables.
• Manage program budgets in excess of £20M+, with full accountability for cost, scope, schedule, and quality.
• Oversee delivery teams including architects, engineers, vendors, and PMO teams to ensure milestone achievement and integration of all workstreams.
• Ensure transformation efforts enable business agility, reduce technical debt, and support future-state digital banking platforms.
• Engage with 3rd-party vendors, cloud providers, and SI partners for delivery assurance and contract management.
• Establish and report on KPIs, benefits realization, and post-implementation reviews.

Required Skills & Experience:

• 15+ years of experience in IT, with at least 7+ years in program leadership of enterprise-scale transformation projects.
• Proven experience delivering in banking or financial services environments, preferably Tier-1 institutions.
• Demonstrated success leading IT infrastructure transformation, including data centers, networks, cloud, and end-user computing.
• Strong background in application modernization – legacy to cloud-native, containerization, or replatforming.
• Deep understanding of governance frameworks, regulatory compliance (e.g., FCA, PRA), and risk management.
• Strong financial acumen – capable of managing large budgets and making ROI-driven decisions.
• Excellent stakeholder management and communication skills – adept at influencing C-suite and managing resistance.
• Proficiency in Agile, SAFe, and traditional Waterfall methodologies.
• Certification in PMP, PgMP, MSP, or equivalent is highly desirable.

Senior Delivery Consultant

Office:

Email:

Seniority level

• Seniority level
• Mid-Senior level

Employment type

• Employment type
• Contract

Job function

• Job function
• Project Management
• Industries
• Banking

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