CIS Area Manager: Devon, Cornwall and Isles of Scilly

The Cattle Information Service (CIS), one of the UK’s leading providers of milk recording and herd management services. An opportunity has arisen for a management role at the Cattle Information Service (The CIS). We are seeking to appointment a permanent Area Manager (AM) covering the Devon, Cornwall and the Isles of Scilly. This varied role will be responsible for effectively maintaining existing customer relations and generating new business within the area. This is delivered through managing the team of employed and self‑employed milk recorders within the area, ensuring that they are supported with training and feel motivated and equipped to deliver the high level of service which The CIS prides itself on. The AM will also support and work with the Head of Field Services in the management and support of CIS operations. The role is home based, though requires travel throughout the area.

Job Title

Area Manager

Department

CIS

Location

Devon, Cornwall and the Isles of Scilly

Reports to

Head of Field Services

Essential Key Skills and Requirements

• Knowledge and experience of farming and the dairy industry
• An excellent communicator with the ability to influence stakeholders
• Ability to manage, engage, inspire, and motivate a team
• Self‑motivated and able to work under own initiative in a positive and enthusiastic manner
• A very committed and diligent working style
• Effectively manage your time
• Capability to work flexible hours
• Full current driving licence
• Attention to detail to ensure accuracy with ability to problem solve
• Fully PC literate
• To be located within the Devon/Cornwall area

Key Responsibilities

• Oversee the efficient and effective day‑to‑day operations of The CIS field services within the area
• Identify any issues that arise which might cause reduction in data quality and/or operational performance
• Identify, access, and inform the Head of Field Services of internal and external issues that affect the organisation
• Promote, develop, and maintain CIS services and products
• Ensure that all processes are continually reviewed and streamlined
• Liaise with The CIS processing and laboratory staff to ensure efficient use of resource and systems
• Support a team of milk recorders and contractors in ensuring they have the training and resources required to fulfil their role
• Coach and mentor staff as appropriate to improve performance
• To ensure all company policies are understood and adhered to
• Always ensure health, safety and legal compliance for yourself, colleagues, and customers
• To always ensure spend is within budget and reduce costs where possible
• Process milk recorder monthly payments
• Maintain customer relations records in a timely and accurate way
• To always respect your customers and co workers
• To always act with integrity for the business
• Represent The CIS at area and national industry events when required
• To support additional projects delivered by the company when required

What we offer

• Comprehensive initial and ongoing training
• Company vehicle or Car Allowance
• Company pension scheme
• Christmas Savings Scheme
• Ongoing Training & Development
• Range of Other Benefits

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