Senior Business Analyst

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Working Pattern: Full-time

We’re looking for an experienced Business Analyst to join a major UK government project focused on the safe and responsible use of AI. You’ll help shape and deliver AI-enabled services that improve efficiency and transform how departments work, from workflow automation to smarter use of Microsoft 365 and Copilot tools.

What you’ll do

• Work with multidisciplinary teams including researchers, designers, policy experts and engineers to translate insights into clear, prioritised user stories.
• Build, manage and refine product backlogs, ensuring stories are well-defined, testable and aligned with programme objectives.
• Assess and document delivery options, comparing the benefits of Copilot and Microsoft 365-based solutions against bespoke development.
• Develop frameworks to support evidence-based decision making and ensure solutions meet user and business needs.
• Support agile delivery teams, ensuring requirements are ready for development and outcomes meet agreed standards.
• Communicate findings, recommendations and trade-offs clearly to both technical and non-technical audiences.
• Contribute to the creation of reusable playbooks and best practice guidance on backlog management and AI adoption.

What we’re looking for

• Proven experience working as a Business Analyst on UK government digital projects or within other large, complex organisations.
• Strong background in agile delivery , managing backlogs and defining clear, actionable user stories with measurable acceptance criteria.
• Familiarity with AI-driven solutions , Microsoft Copilot , or Microsoft 365 environments, with an understanding of how they can support automation and efficiency.
• Excellent analytical and communication skills, able to assess solution options and present clear, evidence-based recommendations.
• Experience working through the full service delivery lifecycle.
• Comfortable collaborating across disciplines in fast-paced, iterative settings.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology, Consulting, and Analyst

Industries

IT Services and IT Consulting

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